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InterCall Automated Conferencing Support

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Service FAQs

InterCall Automated Conferencing FAQs

These General FAQs will help you as you prepare to make the shift to InterCall Automated Conferencing.

Show When should I use Automated conferencing?
You can use Automated conferencing when you want the security of a reservation, but do not require an operator to conduct your call. You can use Automated conferencing for weekly meetings to communicate with teams and committees, provide status reports and deliver sales presentations.
Show How do I schedule an Automated conference call?
To schedule an Automated conference call you have the two following options: Go to http://www.intercallonline.com/. Call 800.374.2441 or +1.706.645.8600.
Show How far in advance do I need to make a reservation?
You can make a reservation up to 15 minutes before the start time of your call.
Show How do I start an Automated conference call?
To start an Automated conference: 1. At the specified time, dial your Automated dial-in number. 2. Enter your passcode followed by #.
Show How do participants join my Automated conference call?
Participants join your conference by doing the following: 1. At the specified time, dial the Automated dial-in number. 2. Enter the passcode followed by #.
Show What are my dial-in options?
When making a reservation, you can request a toll-free number for participants or a toll number for local and/or international participants.
Show Can I dial out to bring participants into my conference?
No, dial-out is not supported with Automated conferencing.
Show What are my phone keypad commands?
Once dialed into your conference, simply use your telephone keypad to access these commands: *0 Operator assistance for the conference *6 Mute/unmute your own line *7 Lock/unlock conference Note: The above commands are for both the leader and participants. Automated conferencing does not differentiate between leader and participant lines.

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