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New Book: Transition to Virtual and Hybrid Events
Pete Kidd
Wed Sep 23, 2020
Today is an exciting day. It’s the official release of Transitioning to Virtual and Hybrid Events, the brand-new book about planning, creating and executing a successful digital event.  
You can... more

Cloud Contact Center

Omnichannel Success

Seven Steps to Omnichannel Success

Sandie Simms
Wed Jun 19, 2019
It’s pretty much impossible to avoid the hype around digital channels, chatbots and Artificial Intelligence (AI) if you are even remotely connected to the contact centre or CX industry today. ... more

Conferencing & Collaboration

Productive remote work

How Productive Remote Workers Close the Work Day

Kevin McMahon
Thu Apr 16, 2020
Walking out your office door after a day of demanding work to the relief of a relaxing, supportive environment is an ideal scenario for most people. A day’s end commute – whether by car, train, bus,... more

Hosted Voice & Networks

MPLS and SD-WAN

MPLS Networks and the Rise of SD-WAN

Kevin McMahon
Mon Jun 29, 2020
For decades, Multi-protocol Label Switching (MPLS) networking has offered a flexible, stable and high-performing way for companies to connect offices. And the steady increase in Software-as-a-Service... more

Webinars & Enterprise Streaming

Power of HIMSS TV: Enterprise Television Marks the Future of Marketing

The Power of HIMSS TV: Enterprise Television Marks the Future of Marketing

Drew VanVooren
Tue Feb 12, 2019
For the second year in a row, HIMSS TV is back to bring the world’s largest health, information and technology conference to the laptop, TV and mobile phone screens of over 110,00 unique viewers... more

Unified Communications

Intrado Ready to Engage

Intrado – Actively Engaged and Ready to Serve

Rob Bellmar
Fri Mar 6, 2020
As concerns related to coronavirus, or COVID-19, grow globally, Intrado remains focused on the health and safety of our teams as well as the importance of delivering the solutions our clients will... more