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Consulting and System Integration

Let our consultants and support experts help solve your most complex Unified Communications challenges. Full-service attention or a boost when & where needed -- we help identify solutions, design architecture, implement solutions & drive adoption.
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Connecting people, process and technology

The Professional Services team of West Unified Communications Services helps customers identify appropriate solutions, design required architecture, implement customized solutions and drive adoption across your enterprise. Our proven methodology ensures your organization realizes the full benefits of Unified Communications (UC). 

Our philosophy is a single product never is the whole answer. Experience tells us seamlessly integrating cloud technologies with your legacy infrastructure facilitates a smooth transition to next-generation communications and delivers the greatest value.

Our Professional Services team provides these advantages…

  • Agnostic UC – regardless of technology types & brand, our cloud platform integrates products & services into a single platform
  • Custom Solutions – we approach each consultation with a clean slate to design solutions that fit your need, not vendors
  • Deep Dive – we plunge into your business process to understand how UC will work best for you, not us

Top-level certifications from leading tech providers.

Our consultants and support experts are among the industry’s finest.

  • Cisco Gold Partner – certified in multiple specialties
  • Microsoft Gold Partner -- certified in multiple specialties
  • Microsoft Silver Partner -- certified in multiple specialties

Our extensive expertise...

  • Voice & Enterprise Telephony
  • Enterprise Messaging
  • Conferencing & Collaboration
  • Virtualization & Infrastructure
  • Managed Services
  • Cloud Migration
  • Training & Adoption

Delivering solutions for companies of all types & sizes.

We’ve established the credibility & experience to consult, design & implement successful communications platforms for companies of all types & sizes.

  • Discover, Plan & Design
  • Build
  • Deploy
  • Train for Adoption
  • Support & Maintain

Use Cases

Relevant Resources & Insights

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Gartner Magic Quadrant Leader in UCaaS for 4 consecutive years
Supported 27 billion minutes of conferencing last year
of Fortune 100 companies rely on West