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The Key to Delivering Impactful Video Communications in China
Ryan Osborne
Tue Feb 19, 2019
Over the past several years, video communications and webcasting have grown into crucial pieces of a communicator's toolkit. This trend has happened globally, with the use of video expected to double... more

Cloud Contact Center

Meeting Consumers' Communications Expectations

What Consumers Expect from Brand Communications

Sandie Simms
Tue Jan 8, 2019
The author of this post is based in the U.K.
In the somewhat recent past, the brand and consumer relationship was much simpler. Most transactions were carried out person-to-person – either face-to-... more

Conferencing & Collaboration

Avoid Conference Call Mistakes

5 Annoying Conference Call Mistakes to Avoid

Christina Todisco
Thu Jan 31, 2019
Business professionals today spend a lot of time on conference calls and in virtual meetings –statistics from a few years back estimate that 11 Million meetings take place every day in the U.S. alone... more

Hosted Voice & Networks

Hosted Voice Benefits

6 Benefits of Deploying Hosted Enterprise Voice

Kevin McMahon
Thu Jun 28, 2018
According to a report from Infonetics Research, the global hosted VoIP and Unified Communications (UC) market will reach a whopping $12 billion in 2018, across almost 63 million service instances.... more

Webinars & Enterprise Streaming

Power of HIMSS TV: Enterprise Television Marks the Future of Marketing

The Power of HIMSS TV: Enterprise Television Marks the Future of Marketing

Drew VanVooren
Tue Feb 12, 2019
For the second year in a row, HIMSS TV is back to bring the world’s largest health, information and technology conference to the laptop, TV and mobile phone screens of over 110,00 unique viewers... more

Unified Communications

2019 UCaaS Features Checklist

The Complete Enterprise Unified Communications Checklist

Kevin McMahon
Wed Jan 16, 2019
Unified Communications (UC) implementations are on the rise. According to Gartner, UCaaS adoption increased across all market segments in 2018 as a growing number of businesses are realizing the... more