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How to Deliver a More Engaging IR Webcast
Ben Pearson
Tue Jun 25, 2019
Interaction has replaced consumption. Engaging content is often impactful content—and a positive impact for investor relations (IR) is a positive result for the entire corporation.
The IR webcast is... more

Cloud Contact Center

Omnichannel Success

Seven Steps to Omnichannel Success

Sandie Simms
Wed Jun 19, 2019
It’s pretty much impossible to avoid the hype around digital channels, chatbots and Artificial Intelligence (AI) if you are even remotely connected to the contact centre or CX industry today. ... more

Conferencing & Collaboration

Enhance Teamwork with Video

How Video Can Help Enhance the Power of Teamwork

Brian Trampler
Wed May 8, 2019
We agree, “teamwork makes the dreamwork,” and it turns out, there’s some science to back this up. Studies show that working in teams can improve productivity, increase profitability, produce better... more

Hosted Voice & Networks

VoiceMaxx Cloud Calling

Whiteboard Fridays: VoiceMaxx Cloud Calling - Enterprise-grade Hosted Voice for the Midmarket

Kevin McMahon
Fri May 17, 2019
In early 2018, Cisco announced the completion of its acquisition of BroadSoft, changing the dynamics of the UCaaS market and adjacent cloud-based contact center market. Following the acquisition,... more

Webinars & Enterprise Streaming

Power of HIMSS TV: Enterprise Television Marks the Future of Marketing

The Power of HIMSS TV: Enterprise Television Marks the Future of Marketing

Drew VanVooren
Tue Feb 12, 2019
For the second year in a row, HIMSS TV is back to bring the world’s largest health, information and technology conference to the laptop, TV and mobile phone screens of over 110,00 unique viewers... more

Unified Communications

Three things to consider when moving to the Cloud

Whiteboard Fridays: Three Things to Consider When Moving to the Cloud

Julie Kent-Ransom
Fri Jun 21, 2019


Making the decision to move your unified communications environment to the Cloud comes with considerable benefits. In this edition of Whiteboard Fridays, we’ve outlined three core areas to consider... more