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Enterprise UCaaS Outlook
Melissa Coen
Fri Feb 23, 2018
Frost and Sullivan’s forecast for the North American Hosted IP Telephony and Unified Communications-as-a-Service (UCaaS) market indicated growth of over 30 percent in 2016, with a similar growth rate... more

Cloud Contact Center

3 Common Mistakes to Avoid when Moving Contact Centre to the Cloud

3 Common Mistakes to Avoid when Moving Contact Centres to the Cloud

Sandie Simms
Thu Feb 8, 2018
The author of this post is located in the U.K.
As the popularity and accessibility of cloud solutions grow, so do the number of new entrants to the marketplace. Many businesses are intrigued by the... more

Conferencing & Collaboration

Sharpen Communication Skills with Moderating Tools

How to Sharpen Collaborative Communication Skills Using Moderating Tools

Kevin McMahon
Tue Jan 30, 2018
Communications coach Julian Treasure, author of the book “Sound Business,” believes all of us share a set of common emotional drivers. He calls them the “four leeches” because they “suck the power... more

Hosted Voice & Networks

2018 Enterprise VoIP Trends

5 Must Watch Trends for Enterprise VoIP in 2018

Melissa Coen
Thu Feb 15, 2018
In 2018, enterprise Voice over Internet Protocol (VoIP) has become standard infrastructure for business communications systems, and it’s easy to see why.  With benefits like cost-savings, efficiency... more

Webinars & Enterprise Streaming

Hiring with Digital Tools

How Hiring Managers Can Improve Their Processes With Digital Tools

Luis Ramirez
Wed Sep 20, 2017
Ask any HR professional what the toughest part of their job is, and they’ll quickly reply that it’s hiring. In fact, two-thirds of HR professionals reported that they struggle with the hiring process... more

Unified Communications

Enterprise UCaaS Outlook

Unified Communications as a Service 2018 Enterprise Outlook

Melissa Coen
Fri Feb 23, 2018
Frost and Sullivan’s forecast for the North American Hosted IP Telephony and Unified Communications-as-a-Service (UCaaS) market indicated growth of over 30 percent in 2016, with a similar growth rate... more