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Blog West UC

What is as-a-service
Kevin McMahon
Tue May 23, 2017

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Most of us are familiar with the term ‘As-a-Service’ as it relates to infrastructure (IaaS), platform (PaaS) and software (SaaS). But we’re here to clear up confusion around Unified... more

Conferencing & Collaboration

2017 Stevie Awards

West Video Meeting Gateway Named 2017 Stevie Awards Winner

Dennis Collins
Mon May 8, 2017
We are excited to announce that West Video Meeting Gateway (VMG) has been honored with the Bronze Stevie® Award in the Best New Software Integration Solution category in the 15th annual American... more

Digital Media Services

How top Lead a Meeting

How to Lead a Meeting with Moderation Tools

Luis Ramirez
Tue May 16, 2017
“PowerPoint presentations in grade school or high school are often more enjoyable to watch than those in corporate settings.”- Carmine Gallo, Communications Coach and Forbes Contributor
Moderating a... more

Network Services

MPLS Flexibility

Flexibility Key for Future of Enterprise Managed MPLS Networks

Melissa Coen
Tue May 2, 2017
In today’s highly competitive markets, companies expect flexibility and resiliency in the on-demand services available through their cloud service providers. This premise holds true for network... more

Managed Voice Services

Best Customer Service Channels

The Best Channels for Customer Service Within the Contact Center

Kevin McMahon
Mon May 22, 2017
Customer service channel options have increased significantly over the last few years, but choosing the best fit for your business can be difficult. The decision should be balanced between the cost... more

Unified Communications

What is as-a-service

What Does 'As-a-Service' Mean for Unified Communications?

Kevin McMahon
Tue May 23, 2017

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Most of us are familiar with the term ‘As-a-Service’ as it relates to infrastructure (IaaS), platform (PaaS) and software (SaaS). But we’re here to clear up confusion around Unified... more