CHICAGO (January 22, 2018) – West’s Unified Communications Services, a global provider of communication and network infrastructure services, today announced that it is the first provider to undergo audit and achieve the Cisco® Powered Cisco Spark Service Provider accreditation as part of Cisco’s Cloud and Managed Services Program (CMSP).
This achievement follows West’s recent recognition as a Cisco Partner Summit Geographical Region award-winner for Service Provider of the Year, Americas, and distinguishes West as having achieved an elite level of expertise in deploying Cisco Spark.
“As the first Cisco partner to participate in the audit process to achieve the Cisco Powered Spark Service Provider designation, we feel this demonstrates our ability to lead in the marketplace and reinforces the value we bring to our customers through operational expertise, architecture, process, delivery and back-end support,” said Randy McGraw, senior vice president of technology and operational services for West’s Unified Communications Services.
West is a long-time Cisco Gold Partner and a Cloud and Managed Services Master Partner worldwide. West’s additional Cisco Powered service designations are Managed Business Communications, Cisco Powered UC as a Service Based on HCS, and new this year, Cisco Powered Contact Center as a Service based on HCS. West also has a Master Collaboration Specialization.
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West Corporation is a leading global provider of technology-driven communication services that help its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions. These solutions include unified communications services, safety services, interactive services such as automated notifications, specialty agent services and telecom services. For over 30 years, West has provided reliable, high-quality, voice and data services. West has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. For more information, please call 1-800-841-9000 or visit www.west.com. For more information about West’s Unified Communications solutions, please call 877-489-7647 or visit www.westuc.com.