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West UC Blog

Collaborative Leaders Drive Success
Dennis Collins
Thu Aug 25, 2016
Collaboration through virtual collaboration is enabling the democratizing of data in the workplace - redefining the nature of leadership, decision making, and productivity.
Digital technology is... more

Conferencing & Collaboration

Collaborative Leaders Drive Success

4 Questions for Gauging Collaborative Leadership

Dennis Collins
Thu Aug 25, 2016
Collaboration through virtual collaboration is enabling the democratizing of data in the workplace - redefining the nature of leadership, decision making, and productivity.
Digital technology is... more

Digital Media Services

Live Stream Company Events

7 Tips for Live Streaming Your Next Company Event

Luis Ramirez
Tue Aug 9, 2016
From corporate town halls to sales and marketing campaigns, live streaming of company events online is becoming the new ‘norm’ in today’s technology driven-society.
Streaming your company event is a... more

Network Services

Managed Network Services Benefits

6 Benefits of Enterprise Managed Network Services

Melissa Coen
Wed Jul 20, 2016
The benefits of hosted and managed network services have made the service necessary to remain competitive at the enterprise level. Here are the top six benefits.
When VoIP became more widely adopted... more

Managed Voice Services

The New Rules of the Inbound Contact Center

The New Rules of the Inbound Contact Center

Kevin McMahon
Thu Aug 25, 2016
It’s time to rip up the old rules of customer service – or risk losing loyal customers.
The old rules of ‘answer it quickly and dispatch it quickly’ no longer cut it. The game has changed and today’s... more

Unified Communications

Unified Communications Enterprise

UC is Driving Enterprise Success in 2016

Melissa Coen
Mon Jul 18, 2016
By now, the average company is using some variety of unified communications (UC) solution, as the technologies have become part of mainstream communications. UC tools enable integrated communications... more