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West UC Blog

Collaboration Flaws
Dennis Collins
Mon Jan 16, 2017
Study after study confirms a recurring theme:
A lot of people in business believe a lot of business meetings are a waste of their time.
A recent example: A survey by OfficeTeam, a staffing services... more

Conferencing & Collaboration

Collaboration Flaws

7 Thinking Flaws that Lead to Collaborations Flaws

Dennis Collins
Mon Jan 16, 2017
Study after study confirms a recurring theme:
A lot of people in business believe a lot of business meetings are a waste of their time.
A recent example: A survey by OfficeTeam, a staffing services... more

Digital Media Services

Video Interview Tips

4 Steps to Ensure Smooth, Productive Video Interviews

Luis Ramirez
Wed Jan 4, 2017
As the workforce becomes more remote, video interviews have become a go-to tool for screening talent. Video conferencing allows recruiters to expedite the interview process while also providing the... more

Network Services

Choosing a Managed Network Service Provider

How to Choose a Managed Network Service Provider

Melissa Coen
Thu Jan 12, 2017
Choosing a managed network service provider is a pivotal decision for any business. Make sure you know what you need and what you should be looking for. 
The functionality of an enterprise network... more

Managed Voice Services

Marketing Merging with Contact Center

Marketing is Moving in on the Contact Center

Kevin McMahon
Wed Jan 11, 2017
A trend is emerging at West with more and more marketers getting in touch to talk about our cloud contact center technology. And they’re asking some very interesting questions. The conversations with... more

Unified Communications

2017 UC Checklist

Unified Communications Checklist for Key Features in 2017

Melissa Coen
Thu Jan 5, 2017
According to Infonetics Research, the cloud-based Unified Communications (UC) market is expected to reach $12 billion by 2018. UC and Unified Communications-as-a-Service (UCaaS) are sought-after as... more