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West Cloud Contact Services Privacy Policy

Magnetic North now West

West Cloud Contact Services, Ltd. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the West Cloud Contact Services, Ltd. Web site and governs data collection and usage. By using the West Cloud Contact Services, Ltd. website, you consent to the data practices described in this statement.

Collection of your Personal Information

West Cloud Contact Services, Ltd. collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. West Cloud Contact Services, Ltd. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by West Cloud Contact Services, Ltd.. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by West Cloud Contact Services, Ltd. for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the West Cloud Contact Services, Ltd. Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through West Cloud Contact Services, Ltd. public message boards, this information may be collected and used by others. Note: West Cloud Contact Services, Ltd. does not read any of your private online communications.

West Cloud Contact Services, Ltd. encourages you to review the privacy statements of Web sites you choose to link to from West Cloud Contact Services, Ltd. so that you can understand how those Web sites collect, use and share your information. West Cloud Contact Services, Ltd. is not responsible for the privacy statements or other content on Web sites outside of the West Cloud Contact Services, Ltd. and West Cloud Contact Services, Ltd. family of Web sites.

Use of your Personal Information

West Cloud Contact Services, Ltd. collects and uses your personal information to operate the West Cloud Contact Services, Ltd. Web site and deliver the services you have requested. West Cloud Contact Services, Ltd. also uses your personally identifiable information to inform you of other products or services available from West Cloud Contact Services, Ltd. and its affiliates. West Cloud Contact Services, Ltd. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

West Cloud Contact Services, Ltd. does not sell, rent or lease its customer lists to third parties. West Cloud Contact Services, Ltd. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, West Cloud Contact Services, Ltd. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to West Cloud Contact Services, Ltd., and they are required to maintain the confidentiality of your information.

West Cloud Contact Services, Ltd. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

West Cloud Contact Services, Ltd. keeps track of the Web sites and pages our customers visit within West Cloud Contact Services, Ltd., in order to determine what West Cloud Contact Services, Ltd. services are the most popular. This data is used to deliver customized content and advertising within West Cloud Contact Services, Ltd. to customers whose behavior indicates that they are interested in a particular subject area.

West Cloud Contact Services, Ltd. Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on West Cloud Contact Services, Ltd. or the site; (b) protect and defend the rights or property of West Cloud Contact Services, Ltd.; and, (c) act under exigent circumstances to protect the personal safety of users of West Cloud Contact Services, Ltd., or the public.

Use of Cookies

The West Cloud Contact Services, Ltd. Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize West Cloud Contact Services, Ltd. pages, or register with West Cloud Contact Services, Ltd. site or services, a cookie helps West Cloud Contact Services, Ltd. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same West Cloud Contact Services, Ltd. Web site, the information you previously provided can be retrieved, so you can easily use the West Cloud Contact Services, Ltd. features that you customized.

We also use cookies to detect which pages you view during your visit. This way we can find out which pages our visitors find interesting and might either enhance those pages or point other visitors to those pages. These cookies can only be read by your browser when you’re visiting our website. They cannot be read or used by other users on our website or by other websites you visit, just as our site cannot read or use cookies issued by other websites.

Please note: Your personal information is never matched or stored with the cookie on your computer and do not contain any personally identifying information.

It would be perfectly possible to use other techniques to the same affect. However, cookies are the easiest way to accomplish this because that’s exactly what they were designed for.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the West Cloud Contact Services, Ltd. services or Web sites you visit.

Security of your Personal Information

West Cloud Contact Services, Ltd. secures your personal information from unauthorized access, use or disclosure. West Cloud Contact Services, Ltd. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

West Cloud Contact Services, Ltd. will occasionally update this Statement of Privacy to reflect company and customer feedback. West Cloud Contact Services, Ltd. encourages you to periodically review this Statement to be informed of how West Cloud Contact Services, Ltd. is protecting your information.

Contact Information

West Cloud Contact Services, Ltd. welcomes your comments regarding this Statement of Privacy. If you believe that West Cloud Contact Services, Ltd. has not adhered to this Statement, please contact West Cloud Contact Services, Ltd. at webmaster@magneticnorth.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.