Webcast Pro Support

Hide

Need a pricing quote? Complete this form and a specialist will contact you to help select the right product and pricing options.

Current Customer?

Is your organization a current customer of West Unified Communications/InterCall?

Owner Number

Email Address *

First name *

Last name *

Company name *

Country *

Title *

Phone number *

Category *

Select your primary topic of interest

Tell Us About You and Your Needs:

Opt-in

Subscribe to Product News emails

Ready to learn more? Complete this form to hear from one of our experts.

Current Customer?

Owner Number

Email Address *

First name *

Last name *

Company name *

Country *

Title *

Phone number *

Category *

Select your primary topic of interest

Tell Us About You and Your Needs:

Opt-in

Yes, I’d like to receive emails with new blogs, invitations to webinars/events and other relevant news and industry thought leadership. I understand that I can remove myself at any time using the opt out link provided in every email. Your data will be processed in accordance with West's Privacy Statement.

Service FAQs

Webcast Pro FAQs

These General FAQs will help you learn more about Webcast Pro.

Show What is a webcast or webinar?

A webcast or webinar is a broadcast over the internet that is often used for presentations and similar programs in a one-to-many (one speaker to many attendees) or few-to-many (few speakers to many attendees) format. A webcast/webinar can incorporate audio only or audio with slides, video and slides, or video.

Show Do I need special hardware or software to run a West webcast?

West webcast platforms are browser-based. All you need to host is a computer connected to the internet. Attendees can use a computer or mobile device.

Show What's the difference between a webcast and a webinar?

The terms webcast and webinar are used interchangeably.

Show What's the difference between a webcast and a web conference?

A webcast is designed to broadcast presentations (a one-to-many or few-to many format). Webcast platforms have robust features that support an event, such as registration microsite, branded screen, social media integrations, tracking and analytics, and polls and Q&A. Web conferencing is built for online meetings. As though you’re sitting around a table, everyone present in the meeting can speak to all the other participants and be promoted to presenter. Web conference platforms lack the features mentioned earlier that are found in a webcast platform.

Show Can I present live over the web?

Absolutely. Your event can be live, pre-recorded or “simu-live” (part pre-recorded and part live). Your live event can be recorded and made available on-demand.

Show What if someone who wanted to attend misses my webcast?

Webcasts can be recorded and made available on-demand. The on-demand link will be the same link used to register for the live event.

Show Where can I store my webcasts so they're evergreen?

A virtual conference center, virtual environment and/or CorporateTube video portal are solutions offered by West that keep your webcast visible, productive and returning ROI. Other storage options are available.

Show What if I've never presented a webcast before?

West’s webcast software is designed to make presenting intuitive and user-friendly. As you get ready for your webcast, our event managers can provide tips and best practice guides to help you prepare.