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Virtual Environments Support

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Service FAQs

Virtual Events and Virtual Environments FAQs

These General FAQs will help you learn more about Virtual Environments.

Show What is a Virtual Environment?
Virtual Environments are an innovative online channel to engage your customers, prospects, partners and employees in a fully-branded, immersive and engaging experience. Online venues can mimic real-world events like trade shows, training sessions and job fairs. In this application, they’re known as Virtual Events. Increasingly, companies are creating Virtual Environments that are online centers where stakeholders can engage with content 24/365.
Show Do I need special hardware or software to run a Virtual Environment?
West Virtual Environments are browser-based. All you need to host or to attend is a computer or mobile device connected to the internet.
Show What kind of content can be used in a virtual environment?
Almost any kind of content can be added to a virtual environment: webcasts/webinars, video, documents, presentations, audio files, polls, blogs, and more. InterCall’s CorporateTube video portal can be integrated to serve galleries and channels of content that align with their distribution outside the virtual environment.
Show I’ve never created or managed a virtual environment. How will I know what to do?
When you work with West, you’ll be assigned a senior event manager from West’s team of event management professionals. Your event manager will guide you through the process to ensure everything goes smoothly and that your virtual environment meets and exceeds the goals you set out to achieve.

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