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Microsoft Skype for Business Support

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Service FAQs

Microsoft Skype for Business FAQs

These General FAQs will help you as you prepare to make the shift to Microsoft Skype for Business.

Show What is Skype for Business?
Skype for Business is the next release version of Lync. Skype for Business is not “Skype” the consumer product. Skype for Business is an incremental evolution of Lync 2013. Skype for Business has user interface enhancements, while retaining all the features of Lync important to business IT - enterprise security, compliance and control with premises, cloud and hybrid deployment options.
Show Do attendees need to have the Skype for Business upgrade on their machines to attend Skype for Business meetings?
No. Skype for Business is interoperable with Lync 2010 and Lync 2013, as well as Lync-certified headsets, handsets, video devices, and Lync Room Systems.
Show What operating system is required for Skype for Business use?
Windows 8.1, Windows 8, Windows 7, or Windows Server 2008 R2 with the latest service pack.
Show What are the benefits of purchasing Skype for Business through West Unified Communications Services?
In addition to the features and functionality of Microsoft Skype for Business, you will have access to: - Integrated audio conferencing from the leading global provider - 24/7 technical support in 25 different languages backed by a team of Microsoft experts - Training and adoption services with free and custom training options - Deployment and migration services from a Microsoft Gold Certified Unified Communications partner

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