In The News
West’s Unified Communications Services Hires New Sales Leader
OMAHA, Neb., May 10, 2017 – West’s Unified Communications Services, a global provider of communication and network infrastructure services, today announced that Kim McLachlan has joined their leadership team as its new Senior Vice President of Sales for its voice, networks and contact center lines of business. In this role, McLachlan will drive revenue growth through a national network of leading resellers, VARs and a direct sales team.
West Corporation Acquires Cloud Collaboration Practice from Vocus Group
OMAHA, Neb., March 07, 2017 -- West Corporation (Nasdaq:WSTC), a global provider of communication and network infrastructure services, today announced it has completed the acquisition of the cloud collaboration practice and assets from Vocus Group in Australia ("Vocus") (ASX:VOC).
West's Unified Communications Services Launches InterCall Reservationless-Plus with Dolby Voice
CHICAGO & SAN FRANCISCO, March 1, 2017 – West’s Unified Communications Services and Dolby Laboratories, Inc. announced today a partnership bringing the exceptional sound quality and clarity of Dolby Voice to the world’s largest conferencing-dedicated network with the launch of
West Positioned as a Niche Player in Gartner CCaaS Magic Quadrant, North America
CHICAGO, December 5, 2016 – West Corporation, a leading provider of communication services, is proud to announce today that Gartner, Inc. has positioned the Company in the Niche Players Quadrant of its annual “Magic Quadrant for Contact Center as a Service (CCaaS), North America”1. This is West’s first year being placed in the MQ for contact center.
West Positioned as a Leader in Gartner UCaaS Magic Quadrant for Fifth Consecutive Year
CHICAGO, September 1, 2016 – West Corporation, a leading provider of technology-enabled communication services, is proud to announce today that Gartner, Inc. has positioned the Company in the Leaders Quadrant of its annual “Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide”1 report for the fifth consecutive year.
West IP Achieves Cisco Master UC Specialization
LOUISVILLE, KY,October 7, 2015– West IP Communications, a subsidiary of West Corporation and a leading provider of cloud-based communication applications and services, today announced achievement of the Cisco® Master