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Consulting and System Integration

Let our experts solve your most complex unified communications challenges. We work with you to identify solutions, design architecture, implement solutions and drive adoption.
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UC Consulting and Professional Services that Connect People, Process and Technology

Our professional services team helps customers identify appropriate solutions, design required architecture, implement customized solutions, and drive adoption of unified communications solutions across your enterprise. Our proven methodology ensures your organization realizes the full benefits of your UC investment. 

We understand a single product never is the whole answer. Seamlessly integrating cloud technologies with your legacy infrastructure facilitates a smooth transition to next-generation communications and delivers the greatest value.

  • Agnostic UC – regardless of technology types & brand, our cloud platform integrates products & services into a single platform
  • Custom solutions – we approach each consultation with a clean slate to design solutions that fit your need, not vendors
  • Deep dive – we plunge into your business process to understand how UC will work best for you, not us

Learn more about our approach to professional unified communications consulting and systems integration. 

UC Professional Services include:

Cisco Expressway services help workers collaborate anytime on any internet connection from a multitude of devices.

Server Virtualization and Storage services increase infrastructure efficiency with expert guidance throughout the pilot, implementation and training processes.

Single Sign-on services simplify access to everyday business applications with a single login.

Training and Adoption services ensure the successful deployment of unified communications technologies, including conferencing, messaging and voice applications.

UC Exchange Federation services help you find, connect and collaborate with partners, customers and suppliers around the world.

Additional services are available. Reach out to one of our representatives to learn more. 

Top-level certifications from leading tech providers.

Our consultants and support experts are among the industry’s finest.

  • Cisco Gold Partner – certified in multiple specialties
  • Microsoft Gold Partner -- certified in multiple specialties
  • Microsoft Silver Partner -- certified in multiple specialties
     

Our extensive expertise...

  • Voice & Enterprise Telephony
  • Enterprise Messaging
  • Conferencing & Collaboration
  • Virtualization & Infrastructure
  • Managed Services
  • Cloud Migration
  • Training & Adoption

Delivering solutions for companies of all types & sizes.

We’ve established the credibility & experience to consult, design & implement successful communications platforms for companies of all types & sizes.

  • Discover, Plan & Design
  • Build
  • Deploy
  • Train for Adoption
  • Support & Maintain
     

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5yrs
Gartner Magic Quadrant Leader in UCaaS for 5 consecutive years
27B
Supported 27 billion minutes of conferencing last year
86
of Fortune 100 companies rely on West