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Cisco Webex Hybrid Services

VoiceMaxx CE combines with Cisco Webex Teams to provide voice and video calling with enhanced features such as call control, directory services, and scheduling capabilities.
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Meet Cisco Webex Teams

Extend Voice and Video Calling to Cisco Webex Teams

Cisco Webex Teams provides a persistent virtual environment for one to one messaging, chat, and content sharing, as well audio, video and web meetings.

When coupled with VoiceMaxx CE, our enterprise unified communications as a service solution that includes Cisco's Hosted Collaboration Solution (HCS), it can also offer voice and video calling within or outside your organization via cloud-based PSTN access. With VoiceMaxx CE, you can extend the advantages of Webex Teams with call control features, calendar access and scheduling, and corporate directory services. Combined, the services are called Cisco Webex Hybrid Services.  

Connected Calling

Webex Hybrid Call Service provides interoperability between Cisco Jabber and Webex Teams which forms an enterprise softphone with voice and video functionality.

  • Choose Jabber or Webex Teams to call anyone without worrying about which application you or the other person is using 
  • Be reached on one number whether using Webex Teams, Jabber, or a desk phone
  • Access everyone you need no matter what application or device they’re using, including company extensions, PSTN numbers, Webex Teams-only users, and even video bridge numbers
  • Dial PSTN numbers from the Spark app just as you would from your desk phone
  • Start a call on a mobile device and seamlessly switch to a room system mid-call

Simple Scheduling

With Webex Hybrid Calendar Service, you can connect your business calendars to streamline scheduling for workers across the organization. 

  • Schedule meetings from your mobile device’s calendar app, Microsoft Outlook, or Outlook Web Access
  • When hosting a meeting, add @webex into the location field to add your Webex Meeting room details 
  • Add @spark to create a Webex Teams room for all meeting invitees, allowing the conversation to start before the Webex meeting and even continue afterward

Enterprise Directory

Webex Hybrid Directory Services provide access to contacts in the cloud. With Active Directory synchronization and single sign-on features, you have both administrative simplicity and enhanced corporate security.

West Cisco Webex Hybrid Services

Messaging

  • Mobile, desktop and web app
  • Team messaging in virtual rooms
  • Persistent collaboration with file sharing
  • Secure, end-to-end encryption

Meeting

  • Instant meetings
  • Voice, video and content sharing
  • Always on personal meeting room
  • Record meetings

Calling

  • Use Webex Teams, Jabber or your desk phone
  • Call company extensions, PSTN numbers, Webex Teams users, and video bridges
  • Make and receive calls anywhere you have internet access
  • Seamlessly transfers calls without interruption

Use Cases

Relevant Resources & Insights

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