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Free Training Courses

Below is a list of our free, product-specific training webinars to quickly get you up to speed with our conferencing services. Use the registration links to view upcoming training sessions and sign up for the one that works best for you.

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InterCall Unified Meeting 5 Training

InterCall Unified Meeting 5 is a user-friendly online meeting service that gives you the easiest and fastest meeting access. Our free training classes will show you how to take advantage of the audio, web and video capabilities of this service which sits right your desktop.

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Video Conferencing Solutions Training

Video conferencing is key to keeping business connected as travel budgets tighten and everything needs to get done...yesterday. By using our Video Conferencing Solutions you can be sure you have access to more personal attention and training through our team of video experts, the latest in product innovation and proven service and reliability to ensure your message is successfully communicated. Begin your training to help build and maintain your important business relationships.

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InterCall Call Manager Training

InterCall Call Manager enhances your meetings by bringing visual controls and engagement to make your meetings more convenient and easy to manage. Learn how to schedule, start and control your calls with InterCall Call Manager with our “how-to” videos and training options.

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InterCall MobileMeet Training

InterCall MobileMeet lets you start, join or schedule meetings all from your smartphone or tablet. Watch our video tutorials on the many features of InterCall MobileMeet or view the recorded training or sign up for custom training.

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InterCall Reservationless-Plus Training

InterCall Reservationless-Plus is the reliable conference call solution with a 99.99% uptime and 24/7 operator support. Learn about the many features including auto continuation, auto record and playback, custom greetings, international dialing and much more.

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InterCall Online Training

This course will provide you with the knowledge and skills required to manage and schedule audio and web meetings using InterCall Online. Our trainers employ multiple strategies designed to provide a learning experience that will help you be successful managing your account with InterCall Online.

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InterCall Online Administration Training

Learn about the extra tools available to you as an administrator of your company’s customized web conferencing site. In this private forum, we’ll teach you all the administrative functions of your InterCall site, including setting up users, monitoring usage and pulling reports. This training session is available if you sign a seat site or named user contract.

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Adobe Connect

This course will provide you with the knowledge required to manage and lead your meetings with Adobe Connect. Learn how to use this robust and intuitive web conferencing product by meeting with our training experts. They will get you and your team up and running to assure a positive and smooth experience.

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Blue Jeans Network

BlueJeans video conferencing service makes video meetings easy, interoperable and cost-effective. This training will demonstrate how users can schedule their own meetings, learn the basics of meeting management and use some of the advanced features available when leading meetings.

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Cisco WebEx Event Center

With WebEx Event Center, provided by West, you get everything you need to manage your online marketing seminars. Event Center gives you easy-to-use tools to help schedule your event, send invitations and collect and process registrations. In-meeting features let you share presentations, software applications and web sites, as well as multimedia content. After your event, you have access to comprehensive reports for further follow-up. Our training experts will help you get the most from your Event Center account.

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Cisco WebEx Meeting Center with Cloud Connected Audio

Cisco WebEx Meeting Center with Cloud Connected Audio, provided by West’s Unified Communications Services, is an audio conferencing service naturally integrated into your web conferencing meetings.  This cost-effective service has a full range of calling options.  Access our self-paced tutorials, and begin learning how to use this product.

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Cisco WebEx Meeting Center

WebEx Meeting Center, provided by West, is the ultimate collaborative platform for your day-to-day business communication needs. Engage your participants by sharing a PowerPoint presentation, demonstrating software, showing web site navigation and transferring files. InterCall Reservationless-Plus integration allows you to control the audio portion of your meeting directly from within the web interface.

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Cisco WebEx Support Center

WebEx Support Center, provided by West, allows technical support teams to diagnose and resolve customer problems online. It has all the tools to make them as efficient and effective when working remotely as if they were on-site. Customer files can be transferred for off-line analysis or technicians can run customers’ desktops and download patches or updates to their computers. Get your team up and running by learning the ins and outs of this powerful support tool.

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Cisco WebEx Training Center

WebEx Training Center, provided by West, allows you to deliver live, interactive training to employees, customers or partners anywhere in the world by sharing presentations, demonstrating applications or showing web site navigation. WebEx Training Center features are specifically designed to let you conduct training online just as you would during a live event. Whether you are a web conferencing novice or pro, our trainers will give you the information you need to make your training sessions a success.

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Microsoft Office Live Meeting

Microsoft® Office Live Meeting provides features and functionality which allow you to host interactive, collaborative meetings by showing presentations, software and web sites. Using Live Meeting, you can mute and unmute lines and dial out to additional participants from the web interface. Microsoft Office integration, custom slides, reporting tools, recording and printing to PDF are just a few of the features Live Meeting offers to help you make the most of your meeting. Choose from three levels of training classes to increase your familiarity with Live Meeting.

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