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Customer Service

Conferencing & Digital Media Services:

Reservations, Customer Service & Billing:

800.374.2441 option 1 or 706.645.8600

For faster service, have your owner number available when calling.


Immediate Technical Support for Conferencing & Digital Media Services:

Visit the Technical Support Numbers
800.374.1852 or 706.634.3600

Conferencing Account Management:

800.374.2441 option 2

Managed Voice & Network Services:

Customer Service & Billing:


MaxxPoint Access

Software Application Downloads for Managed Voice & Network Services


Partner Programs

Wholesale & Private Label Resellers:

Shelby Cooper, srcooper@west.com

Business Partners and Agents:

Conferencing & Digital Media Services - Sunny Flynn, seflynn@west.com

Managed Voice & Network Services - Wade Wing, wwing@westipc.com



8420 West Bryn Mawr Suite 1100
Chicago, IL 60631
Tel: 773.399.1600
Fax: 773.399.1588