Which product are you using?
Hide

Unified Communications Exchange

Find, connect and collaborate with customers, partners and suppliers – regardless of their unified communications platform – through the world’s fastest growing cloud-based community of federation-ready organizations.
Call Us (877) 489-7647

Grow Collaborative Relationships through the Cloud by Federating UC

UC Exchange provided by West Unified Communications Services accelerates the building of collaborative communities by federating connections between customers, partner and suppliers. Once federated, organizations can find, connect and collaborate with one another without the need to operate on the same UC platform.

  • Secure Management Portal – quickly provision and manage domains for federation
  • Directory Services – securely look up federated contacts at other enterprises via the “UC Phonebook”
  • Advanced Routing – for organizations with multiple platforms across the same domain
  • Reporting & Analytics – usage, number of users, adoption rates, message volume and other important community metrics

UC Exchange delivers these advantages to your enterprise:

  • No upfront capital expense
  • No software or hardware on-premises
  • Managed service 24/7/365
  • Tiered membership with subscription-based pricing
  • Full policy and security control over federated traffic
  • 256 Secure Socket Layer (SSL)
  • Secure SIP & XMPP (over TLS & Dial Back)
     

Interoperable across a wide range of IM & Presence platforms...

  • BroadSoft
  • Cisco
  • Google
  • IBM
  • Microsoft Lync
  • OpenFire
  • Unify
  • Yammer

Bring these services to your enterprise...

  • Secure Management Portal – quickly provision & manage domains for federation
  • Directory Services – securely look up federation contacts at other enterprises via the “UC Phonebook”
  • Advanced Routing – for organizations with multiple platforms across the same domain
  • Reporting & Analytics – usage, number of users, adoption rates, message volume & other important community metrics

Bring these advantages to your enterprise...

  • No upfront capital expense
  • No software or hardware on premises
  • Managed service 24/7/365
  • Tiered membership with subscription-based pricing
  • Full policy & security control over federated traffic
  • 256 Secure Socket Layer (SSL)
  • Secure SIP & XMPP (over TLS & Dial Back)

Use Cases

Relevant Resources & Insights

Narrow Your Choices
6 yrs
Gartner Magic Quadrant Leader in UCaaS for 6 consecutive years
28B
Supported 28 billion minutes of conferencing last year
89
of Fortune 100 companies rely on West