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InterCall Online Owner Overview

InterCall Online, our free online management tool, lets you quickly and easily access your West Unified Communications Services account with just one login.

InterCall Online makes managing your profile, scheduling calls and controlling conferences simple and convenient. By using InterCall Online, you can monitor your account and save countless hours you could probably use in other parts of your busy day.

The InterCall Online Advantage

From a central location as a conference leader, you can save time when using InterCall Online by having the ability to:

  • Manage and control your conferencing services and recordings.
  • Edit your profile and change settings.
  • Schedule, update or delete pending conferences.
  • Access all dial-in numbers designated to your account.
  • View detailed billing and usage reports.

Why InterCall Online?

Access your InterCall Online account from any computer with Internet access and begin reaping the benefits. With InterCall Online, you get:

  • All of your conferencing account information in one spot.
  • Easy access to all of your account details.
  • A simple way to manage your conference calls and West conferencing account.
  • A FREE service provided by West.

Take full advantage of everything InterCall Online has to offer.

If you already have a West account, check it out for yourself by clicking Create New Username and Password in the InterCall Online section of your welcome email that you received when you signed up. Need your welcome email resent? Select Resend Welcome Email from the InterCall Online Home page.

When you’re ready to dig in, find user guides in the Product Support section of InterCall Online. Also, contact us to learn more about InterCall Online or to set up an account.

PDF icon intercall-online-overview-owner.pdf