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InterCall Online Admin Overview

InterCall Online, our free online management tool, lets you quickly and easily access your organization’s West conferencing account information in one spot.

InterCall Online makes managing your users’ profiles, scheduling calls and controlling conferences simple and convenient. With employees around the world, gain control of your users’ conferencing accounts with a single login and save countless hours.

The InterCall Online Advantage

From one site as a company administrator, you can increase control over your conferencing service by having the ability to:

  • Manage all users within your organization globally.
  • Create new leader accounts in real-time.
  • Alter security settings to improve the protection of your business communications.
  • Monitor company usage reports.
  • Review and analyze activity and billing details.

Why InterCall Online?

Access your InterCall Online account from any computer with Internet access and begin reaping the benefits.

  • All of your conferencing account information in one spot.
  • Easy access to all of your account details.
  • A simple way to manage your conference calls and West conferencing account.
  • A FREE service provided by West.

Take full advantage of everything InterCall Online has to offer.

If you already have a West account, check it out for yourself by clicking Create New Username and Password in the InterCall Online section of your welcome email that you received when you signed up. Need your welcome email resent? Select Resend Welcome Email from the InterCall Online Home page.

When you’re ready to dig in, find user guides in the Product Support section of InterCall Online. Also, contact us to learn more about InterCall Online, request company administrator rights or to set up an account.

PDF icon intercall-online-overview-admin.pdf