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West UC Blog

Enterprise Video to Increase Engagement
Luis Ramirez
Wed Aug 23, 2017
West’s Unified Communications Services is hitting the road for a four-city, invitation-only networking tour. With stops in Houston, Boston, Denver and Chicago, these events are bringing together... more

Conferencing & Collaboration

Careful with Words in Meetings

Why Collaborative Leaders Choose Words Carefully in Virtual Meetings

Dennis Collins
Wed Aug 9, 2017
 

“What is it about conducting business that makes human beings want to speak in confounding riddles?”Cord Himelstein, Communications Executive and SmartBrief Contributor

Effective and Efficient... more

Webinars & Enterprise Streaming

Enterprise Video to Increase Engagement

Event Recap: Leveraging Enterprise Video to Increase Engagement

Luis Ramirez
Wed Aug 23, 2017
West’s Unified Communications Services is hitting the road for a four-city, invitation-only networking tour. With stops in Houston, Boston, Denver and Chicago, these events are bringing together... more

Network Services

Centralized IT Network Security

How and Why to Centralize Network Security

Kevin McMahon
Wed Jun 28, 2017
Hardly a day goes by without some sort of security breach making headlines. While these attacks have certainly made enterprise security top of mind for companies, the task of securing an enterprise... more

Managed Voice Services

Profitability and Customer Experience

Customer Experience and Profitability: Getting it Right

Sandie Simms
Mon Aug 14, 2017
The author of this post is located in the U.K.
Industry research such as Forrester’s 2016 report Customer Experience Drives Revenue Growth, has shown that customer experience leaders do achieve... more

Unified Communications

Cloud-based UC Connects Users Across Geographies

How Cloud-based UC Unifies Users Across Geographies

Kevin McMahon
Wed Aug 16, 2017
One of the most difficult challenges for IT departments is managing enterprise communications infrastructure across different locations spanning significant distances. Oftentimes, IT must “deputize”... more