Recent technology developments are the primary driver for today's ‘always on’ work culture. Thanks to smartphones, Wi-Fi, mobile collaboration tools and a work-obsessed culture, employees are... more
Recent technology developments are the primary driver for today's ‘always on’ work culture. Thanks to smartphones, Wi-Fi, mobile collaboration tools and a work-obsessed culture, employees are... more
“PowerPoint presentations in grade school or high school are often more enjoyable to watch than those in corporate settings.”- Carmine Gallo, Communications Coach and Forbes Contributor
Moderating a... more
Hardly a day goes by without some sort of security breach making headlines. While these attacks have certainly made enterprise security top of mind for companies, the task of securing an enterprise... more
Contact center agents are customer service or sales professionals that handle phone calls, emails, live chat messages, SMS texts, and support tickets for companies. The nature of the calls and... more
Transcript:
Hi, my name is Marcus Shmidt. I'm the Senior Director of Product at West Unified Communications, and I'd like to welcome you to Whiteboard Fridays. So let's talk about the different... more
