As the world adjusts to video meetings and virtual events, there’s a heavy focus on the technology needed to support our move online. There’s also a whole new set of challenges that come with it.... more
It’s pretty much impossible to avoid the hype around digital channels, chatbots and Artificial Intelligence (AI) if you are even remotely connected to the contact centre or CX industry today. ... more
Walking out your office door after a day of demanding work to the relief of a relaxing, supportive environment is an ideal scenario for most people. A day’s end commute – whether by car, train, bus,... more
Software-defined networking, otherwise known as SD-WAN, has proven a compelling alternative to the traditional wide area network (WAN), especially among heavily decentralized organizations with lots... more
For the second year in a row, HIMSS TV is back to bring the world’s largest health, information and technology conference to the laptop, TV and mobile phone screens of over 110,00 unique viewers... more
As concerns related to coronavirus, or COVID-19, grow globally, Intrado remains focused on the health and safety of our teams as well as the importance of delivering the solutions our clients will... more
