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Productivity for remote workers
Kevin McMahon
Tue May 22, 2018
In 2016, pwc published a report titled “Work-life 3.0: Understanding how we’ll work next”. It served as a blueprint for companies to assess their own work-life culture and to begin to make changes... more

Cloud Contact Center

Consumers engage with contact centres

How do Consumers want to Engage with Contact Centres?

Sandie Simms
Fri May 18, 2018
The author of this post is located in the U.K.
Modern lifestyles require modern contact centres that offer modern conveniences, which puts continued pressure on customer service teams to deliver a... more

Conferencing & Collaboration

Productivity for remote workers

Five Tips for a High-Performing and Collaborative Remote Workforce

Kevin McMahon
Tue May 22, 2018
In 2016, pwc published a report titled “Work-life 3.0: Understanding how we’ll work next”. It served as a blueprint for companies to assess their own work-life culture and to begin to make changes... more

Hosted Voice & Networks

Cloud Myths

6 Myths of Moving your Phone System to the Cloud

Kevin McMahon
Thu Mar 29, 2018
A lot of questions often arise when considering moving business services to the Cloud. The term “cloud” seems to be a term that is undefined or unknown to many. What is the Cloud anyway? Simply put,... more

Webinars & Enterprise Streaming

Enterprise Town Hall Trends

6 Top Trends for Enterprise Town Halls

Kevin McMahon
Tue May 8, 2018
Enterprise town halls have changed in so many ways that they are becoming somewhat unrecognizable… and that’s a good thing. From who to invite to what to present to how attendees felt about the... more

Unified Communications

UCaaS benefits Manufacturing & Utilities Verticals

How UCaaS can Benefit Manufacturing and Utilities Verticals

Kevin McMahon
Thu May 10, 2018
A recent Frost & Sullivan survey of nearly 2,000 global IT and Telecommunications decision-makers reveals that an astounding 80 to 90 percent of respondents in all industry verticals already use... more