Which product are you using?

West UC Blog

UC Deployment Tips
Dennis Collins
Wed Aug 31, 2016
Earlier this month, Mike Nessler, West’s Unified Communications Services EVP of Global Product and Marketing, sat down with Telecom Reseller to discuss Cisco’s recent offering that promises... more

Conferencing & Collaboration

UC Deployment Tips

4 UC Deployment Tips for Cisco & Microsoft Interoperability

Dennis Collins
Wed Aug 31, 2016
Earlier this month, Mike Nessler, West’s Unified Communications Services EVP of Global Product and Marketing, sat down with Telecom Reseller to discuss Cisco’s recent offering that promises... more

Digital Media Services

Video Conferencing Webinar

Free Webinar: How to Deploy Video Conferencing Far & Wide

Luis Ramirez
Tue Aug 30, 2016
Once a high-end tool only available to the c-suite, video conferencing has broken down the boardroom door. The technology should be deployed widely to increase collaboration and drive the employee... more

Network Services

Managed Network Services Benefits

6 Benefits of Enterprise Managed Network Services

Melissa Coen
Wed Jul 20, 2016
The benefits of hosted and managed network services have made the service necessary to remain competitive at the enterprise level. Here are the top six benefits.
When VoIP became more widely adopted... more

Managed Voice Services

Blended Contact Center Productivity

Improving Agent Productivity with Blended Contact Centers

Kevin McMahon
Mon Aug 29, 2016
Trends in the Contact Center
There's always talk in the industry about the future of contact centers. With the emergence of multichannel or even omni-channel customer care, many call centers have... more

Unified Communications

Unified Communications Enterprise

UC is Driving Enterprise Success in 2016

Melissa Coen
Mon Jul 18, 2016
By now, the average company is using some variety of unified communications (UC) solution, as the technologies have become part of mainstream communications. UC tools enable integrated communications... more