The author of this post is based in the U.K.
Customer experience is often defined as the way customers perceive your brand. This includes your product marketing and the manner in which you stand... more
The author of this post is based in the U.K.
Customer experience is often defined as the way customers perceive your brand. This includes your product marketing and the manner in which you stand... more
Two years ago, audio conferencing comprised just over 50 percent of the global conferencing services market, with web and video conferencing coming in around 40 percent. By 2023, projections indicate... more
According to a report from Infonetics Research, the global hosted VoIP and Unified Communications (UC) market will reach a whopping $12 billion in 2018, across almost 63 million service instances.... more
"You will never get a second chance to make a first impression." - Will Rogers
This should be the mantra of every Town Hall you put on. Gatherings like town halls can be stressful for your employees... more
Today’s restaurants need to have flexible communications systems in place to handle the ever-growing consumer demand for voice and online orders, in addition to handling onsite customer needs.... more
