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West Corporation Acquires Cloud Collaboration Practice from Vocus Group

West Expands Capabilities Throughout Asia-Pacific Region

OMAHA, Neb., March 07, 2017 -- West Corporation (Nasdaq:WSTC), a global provider of communication and network infrastructure services, today announced it has completed the acquisition of the cloud collaboration practice and assets from Vocus Group in Australia ("Vocus") (ASX:VOC).

"We are excited to have acquired Vocus' cloud collaboration practice, which will expand our position and capabilities throughout the Asia-Pacific region. With this local infrastructure, West will be one of the few global providers of Cisco's hosted Unified Communications stack," said Scott Etzler, President of West's Unified Communications Services segment. "This acquisition is expected to generate new opportunities for West in APAC, improve our competitive positioning and enhance global support & cost structure in our UCaaS business. The existing facilities in Perth and Melbourne, Australia will continue operations with fully-dedicated and experienced personnel driving business development and support of current clients. Throughout this transition, West will continue to meet our clients' expectations and provide the level of service they have come to expect."

West markets its Cisco Hosted Collaboration Solution ("HCS")-based offering as VoiceMaxx CE, wrapping and extending the HCS technology core with a range of additional services and capabilities. West is a global leader in deployments of Cisco HCS-based unified communications as a service solutions and was named Cisco's 2016 Collaboration Cloud Partner of the Year.

The acquired business assets and operations will be integrated into West's Unified Communications Services reportable segment. This acquisition is not expected to have a material impact on West's 2017 results.

About West Unified Communications

West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialized agent services. For 30 years, West has provided reliable, high-quality voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information, please call 1-800-841-9000 or visit www.west.com.

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