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InterCall and BlueJeans Redefine Business

InterCall and BlueJeans Connect to Redefine Business Collaboration - BlueJeans Video with InterCall Reservationless-Plus Audio Conferencing Improves Meeting Options, Experience and Performance

CHICAGO, IL., November 13, 2013 – InterCall, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, announced today the integration of Blue Jeans Network video with InterCall Reservationless-Plus® audio conferencing, giving organizations the ability to easily enhance their meetings through face-to-face communication.

InterCall Reservationless-Plus audio conferencing lets people host conference calls anywhere in the world on any type of device. With more than 400,000 access ports, InterCall has one of the largest proprietary IP-based global conferencing platforms in use today.

Combining Reservationless-Plus with the Blue Jeans service now enables up to 175 people using a mix of audio and video to participate in a single conference. By merging audio and video, these two companies are creating a global collaboration platform that makes meetings easier to schedule, join and experience regardless of whether people connect from traditional phone lines, mobile devices or by video.

“People are interested in using video to improve collaboration, and they want a simpler way to connect,” said Rob Bellmar, Senior Vice President of Conferencing and Collaboration for InterCall. “Integrating our Reservationless-Plus and the Blue Jeans services gives hosts a simple way to start meetings on-the-fly, while participants can easily click-to-join from anywhere on any device, and experience the high quality audio and video conferencing that they expect.”

Among the benefits of the new InterCall and Blue Jeans integration:

  • Simple scheduling with one tool for video and audio meetings
  • One common code, one meeting invitation and multiple ways to join
  • Additional in-meeting controls, such as a list of participants, active talkers and mute/un-mute capabilities
  • High-quality voice for both audio-only and video attendees

According to MIT Sloan Management Review, 75 percent of all businesses will use collaboration technology tools in 2013 and nearly 90 percent will employ them by 2015. Studies prove that face-to-face video helps people meaningfully connect, reducing hostility, fostering empathy and improving communication.

Capturing more than 30 percent of the video conferencing market in just over two years, Blue Jeans Network has disrupted legacy players with a unique cloud model and the ability to connect users across conference rooms, desktops, and mobile devices, bridging the gap between increasingly dispersed social and business networks. Blue Jeans is extending the reach of video conferencing beyond specialized rooms to everyone who can’t be in them.

“As video collaboration services transition from hardware to the cloud, Blue Jeans Network can deliver easy, accessible live video conferencing, regardless of location or device,” said Krish Ramakrishnan, CEO of Blue Jeans Network. “Our company is fulfilling the appetite for face-to-face communication by delivering an easy-to-use, scalable solution. The combination of Blue Jeans Network’s rapid growth in the video conferencing market along with InterCall’s global presence and strength in the audio conferencing industry is creating an unstoppable force.”

About West Unified Communications

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes. InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.