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Morrison Supply Case Study Video

Morrison Supply wanted to affordably grow without a huge investment in extra IT resources and infrastructure, so they turned to the cloud.

I'm Joe Lacik. I'm the CIO/ Vice President for Morrison Supply and Express Pipe. But when I came here we had most of the traditional technology and we were looking for a way to get the most effective solution at the best possible price. We didn't want to build a huge infrastructure of our own; we want to leverage other peoples' infrastructure. So we immediately had things that needed to be replaced, our phone system, our email, a lot of our computing power, and we're also moving to SaaS solutions, so we're looking at moving a lot of our applications off-site. We have no time to do the mundane or the administrative. The way the group is structured that all has to be done by our partners otherwise, we'll be a traditional IS group. Every time we grow we'll be adding people, every time we grow we'll be adding technology, and that takes you to a place where your cost is increasing, your service degrades because sometimes you can't add people fast enough.

We have a group right now of approximately 20 people at 800 million. Our plans are when we get to be two billion not to have more than 30 IS people which, for a company of two billion, is unheard of. Morrison is building most of its infrastructure, telephone system, email, private cloud, public cloud, all our computing. We want to move all that software, all the hardware, all the network, everything off to a SaaS solution so that we can just be, again, the experts in that system -- but not be the people that run that system. We'll be the ones that set the direction, make sure our customers are receiving the service they get. They'll be using selective technology like West so we don't have to spend our valuable time doing daily administration.

One of our big success stories is moving to West. What we're now able to do with our network management cloud, what we're able to do with our phone system cloud, is make changes, give a lot more functionality to business. Now that we have this centrally-located, we can make changes that make sense. I don't have to run out to every single site to change their phone system or make a network adjustment. It's all central. Our customers can say, "Okay. I have a phone system that's really responding to my business, making changes in call off-loads, making changes in how the phones work through the warehouse, through customers in the field." It's all tied as one service. By leveraging the cloud we now can focus our attention, our money, on what better suits the business for growth. What are we doing in B2B? What are we doing in large data? What are we doing in business intelligence? It allows us to leverage the things that really make sense for the company and they rely on us to do.

What really gets me excited is I think for the first time the technology groups can really align with the business and move fast. I feel like the rate we're going at now I could almost run ahead of the business. I've never had that before. I've always had where when the business asked me for something I have to give that shrug and that look that says, "Well, in six months? Well, in a year?" Well, the business and the world changes so fast even in a month or two months now, a project that's going to take six months or a year really isn't feasible. We have to move fast. So I'm really excited for the first time in the history of technology, leveraging the cloud, we can move at the speed of business or faster.

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