The days of voice-centric unified communications are over. To be competitive, today’s enterprises need a truly unified communications approach that blends the workstream applications you use most into a single user experience.
Enterprise voice services aren't just about VoIP phones and standard telephony features. Unified Communications as a Service (UCaaS) includes enterprise-class VoIP but also comprises instant messaging and presence, mobility, audio, video and web conferencing, unified messaging, as well as integration with cloud contact center solutions, team collaboration, and a variety of storage, CRM and other applications. Yes, the days of voice-only are gone -- and business are all the better for it.
Enterprise UCaaS enables workers to better communicate and collaborate with colleagues, vendors, partners and customers. You can enhance accessibility, promote mobility, and increase productivity across all locations and around the world, while costs, downtime, and day-to-day management are minimized.
Intrado offers a portfolio of feature-rich hosted IP PBX services, including VoiceMaxx CE and VoiceMaxx Cloud Calling. In addition to this, we provide a cloud-based phone system which enables call control and PBX capabilities in the Microsoft® Office 365 cloud with Microsoft Teams, MaxxConnect for Microsoft Teams - so you're sure to find a solution that matches your needs.
A pure cloud solution isn’t always a practical solution when enterprises begin the cloud transition. And with mergers, acquisitions, spin-offs, and new office locations springing up around the globe, the idea of a single, uniform infrastructure for unified communications out of the gate is hard to imagine for most enterprises.
Enjoy the benefits of unified communications via a thoughtful migration path while leveraging your existing infrastructure investments. If you’re just beginning to consider the cloud, SIP trunking allows you to leverage existing investments in on-premises telephony infrastructure while still reaping cloud benefits like cost savings, improved call routing, and enhanced disaster recovery. For some organizations, a hybrid mesh of cloud and on-premises solutions is necessary until all locations can be brought up-to-speed.
If you’re looking to move fully to the cloud, why not consider the benefits of our cloud-based direct routing voice solution, delivered over virtually any MPLS network and the Internet, removing the need for local PSTN gateways and costly PRIs. Achieve more efficient, scalable and reliable day-to-day communications for your organisation.
Whether considering UCaaS deployment methods, collaboration platforms, or application integration, Intrado's trusted professional services team has the expertise to identify the appropriate technology, design the required architecture, implement solutions, and drive adoption across the enterprise. With a proven methodology for connecting people and processes with technology, Intrado can help solve your most complex unified communications and collaboration problems with a guided, hands-on approach to ensure success.
Our experts are able to collaborate more than they have in the past – whether it’s using IM, video conferencing, or voice calls. With VoiceMaxx CE and Jabber, they’re able to connect to their colleagues and clients anywhere in the world.
Chip Goodman, VP of Information Technology, Berkeley Research Group
Our focus is large-scale enterprises operating in geographically dispersed locations. We have seen nearly every challenge possible. Because our involvement extends to the smallest of details, our understanding of your system and the business needs that underlie its design is second to none.
From our network operations center to solution design, account management, and procurement, our team is comprised of people who are brilliantly ingenious. Rather than chasing the latest new thing, we are committed to advancing our knowledge, the industry and our customer's goals.
Experience and expertise without a commitment to service has no value. The competitive landscape is littered with firms having expertise but no empathy or connection to their customers. We value our customer relationships. We listen, question and understand before all else.
