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  Making everyday business communications extraordinary.

Making everyday business communications extraordinary.

Hosted Voice & Networks

As the cloud has become more ubiquitous, unified communications solutions have evolved to include the many ways we interact every day. Enterprises need lightning fast, ultra-reliable and completely flexible solutions that scale at a moment’s notice – backed by the resiliency, security and support of a managed service.
Learn More About Hosted Voice & Networks

West provides industry leading unified communications as a service (UCaaS) with a portfolio of supporting solutions, all backed by a next-generation managed MPLS network and hybrid deployment options that help enterprises move to the cloud at their own pace.

Powering Your Everyday Business Communications

For most companies, the days of the onsite PBX are winding down. Hosted voice over IP (VoIP) represents the next logical step towards building a unified business communications platform. Taking voice services to the cloud saves significant capital expenditures by offering a budget-friendly operating expenses-based model and relieves IT teams from the burden of managing on-premises phone systems. And beyond the voice-centric approach of the past, today’s UC as a service model blends the daily modes of communication you use most emphasizing a unified collaborative experience that prioritizes usability over platforms.  

West’s portfolio of hosted voice and unified communications services deliver superior global reach, unlimited scalability and significant cost savings, with solutions spanning all-in cloud services, SIP trunking and hybrid approaches, along with superior professional services and support to tie it all together from a proven industry leader. The vision of a truly unified communications approach is now possible, and it can be realized at a pace that meets your needs.

The Backbone of Your Enterprise Communications Infrastructure

Your corporate wide area network (WAN) plays a vital role in supporting for your entire business communications environment, ideally ensuring highly available, resilient, and secure pathways for communicating. Maximize the performance of your corporate network, the services it supports, and the productivity of people working on it with a fully managed, all-IP enterprise network solution.

West’s network and connectivity solutions, including managed MPLS and SD-WAN options, intelligently join voice and data networks across multiple locations for amazing insight and accountability beyond the capacity of traditional network services and at a lower cost. With a powerful set of real-time data and management tools at your fingertips, network optimization has reached next-level heights.

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What are you looking for?

  • Networks & Connectivity

    Maximize the performance of your corporate network with carrier-grade, fully managed MPLS network connectivity solutions.

  • Voice & Unified Communications

    Enterprise voice and unified communications as a service enables workers to better communicate and collaborate with colleagues and customers around the globe, whether in the office or on the road.

Narrow Your Choices
  • Avoke Analytics

    West’s Avoke Analytics is a cloud-based whole call recording and analytics solution that enables companies to optimize service performance from the customer’s perspective.
  • Cisco Spark Hybrid

    VoiceMaxx CE combines with Spark to provide voice and video calling with enhanced features such as call control, directory services, and scheduling capabilities.
  • Cisco Spark Hybrid

    VoiceMaxx CE combines with Spark to provide voice and video calling with enhanced features such as call control, directory services, and scheduling capabilities.
  • Consulting and System Integration

    Realize the benefits of Unified Communications by integrating cloud technologies with legacy systems.
  • MaxxConnect for Microsoft Teams

    Complete cloud-based direct routing voice solution to help drive productivity, bring together collaboration and voice to build a modern workplace.
  • MaxxConnect SIP Trunking

    Simplify your enterprise network architecture through voice & data convergence
  • Maxxis Application Network

    Optimize your network for real-time communications, centralized applications & cloud services.
  • Maxxis Network Monitor

    A complete WAN management system, Maxxis Network Monitor gives you the ability view and manage the real-time performance and health of your entire network infrastructure.
  • MaxxSecure

    Secure your enterprise through the cloud with a fully managed solution for converged IP networks


1 Focus on Bringing UCaaS to Mid-market and Enterprise Clients
Supported 28 billion minutes of conferencing last year
of Fortune 100 companies rely on West