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Mobile Connect FAQs

Still have questions? Find more answers about this service.

For VoiceMaxx customers who need to extend the reach of their corporate communications to mobile employees, Mobile Connect delivers a powerful set of features that converges the services of desktop handset service with a user’s mobile phone, allowing for single-number contact and more.


How do I contact support?

Our Network and Voice Operations Centers (NOC/VOC) are staffed 24/7/365 by Cisco certified professionals. The team can be reached at 888.728.0950.


Which devices are Mobile Connect compatible with?

Mobile Connect is compatible with any iPhone running the iPhone OS4 operating system or later and Android-based phones running the Android 2.2 operating system or later.


How do I get Mobile Connect on my device?

Mobile Connect is available as a free download from the Apple App Store and Android Market, and must be activated by West UC Client Services.

PDF icon mobile-connect-faqs.pdf