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A centralized, easy-to-use online portal makes managing unified communications services simple and secure.

A Better Experience in the Cloud

MaxxPoint brings together all of your unified communications applications from West UC in a single, easy-to-use interface. Through the secure online portal, you have complete visibility across your enterprise with convenient tools to manage your UC services and those who use them.       

UC Management Made Simple

MaxxPoint makes administration and management of your UC services a breeze with benefits that matter:

  • Centralized applications in MaxxPoint provide one location to access all of your applications and services
  • Flexible security options allow administrators to assign permissions at individual and group levels for increased control over data, applications and infrastructure
  • Enhanced user interface controls include an easy-to-navigate screen design with dashboards, customizable screen controls, report automation and click-to-dial

Features for UC Administrators and End-users

  • Update company, group and individual profiles
  • Be more efficient with admin and end-user password management
  • Create custom dashboards for easy access to the information you use most
  • Run reports, save your criteria and schedule regular delivery of reports in the format of your choice
  • Access support materials, submit service requests and view the status of your support incident
  • Check billing information
  • Review your hardware inventory including phones, network equipment, circuits and sort by location
  • Admins and end-users can manage features and preferences for their subscribed West UC services

MaxxPoint comes standard with VoiceMaxx, VoiceMaxx CE, West Cloud ContactMaxxis and MaxxSecure. Existing customers can log in to MaxxPoint here.

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