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West UC Blog

Work from home productivity tips
Dennis Collins
Thu Jul 20, 2017
“Make use of time, let not advantage slip.”–William Shakespeare
Remote Workers Carry Greater Responsibility for Productivity
Researchers predict 1.75 billion people – more than 40 percent of the... more

Conferencing & Collaboration

Work from home productivity tips

3 Time-Management Tips for Optimizing Work-From-Home Productivity

Dennis Collins
Thu Jul 20, 2017
“Make use of time, let not advantage slip.”–William Shakespeare
Remote Workers Carry Greater Responsibility for Productivity
Researchers predict 1.75 billion people – more than 40 percent of the... more

Webinars & Enterprise Streaming

How top Lead a Meeting

How to Lead a Meeting with Moderation Tools

Luis Ramirez
Tue May 16, 2017
“PowerPoint presentations in grade school or high school are often more enjoyable to watch than those in corporate settings.”- Carmine Gallo, Communications Coach and Forbes Contributor
Moderating a... more

Network Services

Centralized IT Network Security

How and Why to Centralize Network Security

Kevin McMahon
Wed Jun 28, 2017
Hardly a day goes by without some sort of security breach making headlines. While these attacks have certainly made enterprise security top of mind for companies, the task of securing an enterprise... more

Managed Voice Services

What does a call center agent do?

What Does a Contact Center Agent Do?

Kevin McMahon
Mon Jul 17, 2017
Contact center agents are customer service or sales professionals that handle phone calls, emails, live chat messages, SMS texts, and support tickets for companies. The nature of the calls and... more

Unified Communications

SMB vs Enterprise UC

Whiteboard Fridays: SMB vs Enterprise Unified Communications Needs

Kevin McMahon
Fri Jul 14, 2017

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Transcript:
Hi, my name is Marcus Shmidt. I'm the Senior Director of Product at West Unified Communications, and I'd like to welcome you to Whiteboard Fridays. So let's talk about the different... more