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Disaster Planning
Kevin McMahon
Thu Apr 19, 2018
Looking back, 2017 showed us that natural disasters can and do happen anywhere. The question is: How prepared are you to continue running your business in the wake of a hurricane, flood, or, as one... more

Cloud Contact Center

Combine CCaaS with UCaaS

Why You Should Consider Combining CCaaS with UCaaS

Sandie Simms
Tue Apr 3, 2018
The author of this post is located in the U.K.
Modern customer experience isn’t just about doing old things in new ways, but new things in ways that weren’t previously feasible. Cloud-based solutions... more

Conferencing & Collaboration

Build Stronger Teams

Conferencing & Collaboration Tools Build Stronger, More Informed Teams

Kevin McMahon
Tue Apr 17, 2018
A recent article identified that software is often developed in teams because studies show that groups find it easier to come up with innovations and find the best solutions to problems. Studies also... more

Hosted Voice & Networks

Cloud Myths

6 Myths of Moving your Phone System to the Cloud

Kevin McMahon
Thu Mar 29, 2018
A lot of questions often arise when considering moving business services to the Cloud. The term “cloud” seems to be a term that is undefined or unknown to many. What is the Cloud anyway? Simply put,... more

Webinars & Enterprise Streaming

ITs role in webcasting

IT's Important Role in Self-Service Webcasting

Kevin McMahon
Thu Apr 5, 2018
Don’t be fooled by the term “self-service webcasting.” While emerging cloud-based platforms are empowering and revolutionary, IT and others within the organization still need to be on deck to help... more

Unified Communications

Disaster Planning

Disasters Happen: Let Your Provider Help You Plan, Survive and Recover

Kevin McMahon
Thu Apr 19, 2018
Looking back, 2017 showed us that natural disasters can and do happen anywhere. The question is: How prepared are you to continue running your business in the wake of a hurricane, flood, or, as one... more