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Contact Information
Asia-Pacific (APAC)

West UC has offices and customer support worldwide ready to assist you wherever you are.

  • General contact & offices
  • Account, billing & reservations
  • Tech support
Headquarters
Asia Pacific Headquarters - Singapore
15 Hoe Chiang Road #20-01/02 Tower Fifteen
Singapore 089316
Singapore
Tel: +65 6223 8822
Fax: +65 6223 9922
General Contact: 

Tel: +65 6223 8822

Australia
Sydney Office
Level 6, 171 Clarence Street
Sydney 2000
Australia
Tel: +61 2 8295 9000
Fax: +61 2 8295 9101
General Contact: 

Tel:  +61 2 8295 9000

Melbourne Office
Suite E, level 6 606 St Kilda Road
Melbourne 3004
Australia
Tel: +61 2 8295 9000
Fax: +61 2 8295 9101
General Contact: 
Tel: +61 2 8295 9000
China
Shanghai Office
Garden Square, Room 503 No.968 Bei Jing West Road, Jing'an District
Shanghai 200041
China
Tel: +86 21 3856 4100
Fax: +86 21 6132 1869
General Contact: 

Tel: +86 21 6132 1868

Beijing Office
Taikang Finance Tower Suite 1-15-12, #38 East-Third-Ring North Road,
Beijing 100026
China
Tel: +86 10 8587 9900
Fax: +86 10 8587 9776
General Contact: 
Tel: +86 10 8587 9900
Guangzhou Office
Unit A919, China Shine Plaza No. 3-15 Linhe Road West, Tianhe District
Guangzhou 510610
China
Tel: +86 20 2202 8090
Fax: +86 20 2202 8099
General Contact: 
Tel: +86 20 2202 8090
Hong Kong
Hong Kong Office
Unit 1510, The Centre, 99 Queen's Road
Hong Kong S.A.R., China
Tel: +852 2110 3231
Fax: +852 2156 8111
General Contact: 

Tel: +852 2110 3231

India
Bangalore Office
RMZ Titanium, No. 135, 1st Floor, Old Airport Road, Kodihalli,
Bangalore 560017
India
Tel: 0008006103244
Fax: +91 80 3058 3088
General Contact: 

Tel: +91 80 30582519

Mumbai Office
Level 17, DLH Park, Ramlal Compound, S.V. Road, Near Goreogaon Flyover, Goregaon West
Mumbai , MH 400064
India
Tel: +91 22 62167028
General Contact: 
Tel: +91 22 62167028
Japan
Tokyo Office
3F Ark Hills South Tower 1-4-5 Roppongi Minato-Ku
106-0032
Japan
Tel: +81 3 6757 4800
Fax: +81 3 6426 5360
General Contact: 

Tel: +81 3 6757 4800

Osaka Office
K709 7F Knowledge Capital Grand Front Osaka 3-1 Ofukacho, Kita-Ku,
Osaka 530-0011
Japan
Tel: +81 6 6136 3489
General Contact: 
Tel: +81 6 6136 3489
Malaysia
Malaysia Office
Lot W08-C2, 8th Floor, West Block, Wisma Selangor Dredging, 142-c Jalan Ampang
50450
Malaysia
Tel: +603 2168 8810
Fax: +603 2168 5587
General Contact: 

Tel:  +603 2168 8810

Philippines
Philippines Office
2251 Chino Roces Avenue 11th Floor
Makati 1231
Philippines
Tel: +63 2395 3341
General Contact: 

Tel: +63 2395 3341

Singapore
Asia Pacific Headquarters – Singapore
15 Hoe Chiang Road #20-01/02 Tower Fifteen
089316
Singapore
Tel: +65 6223 8822
Fax: +65 6223 9922
General Contact: 

Tel: +65 6223 8822

South Korea
South Korea Office
Gukjegeumyung-ro 8 gil, Yeongdeungpo-gu 4F, NH Capital Bldg 27-8,
Seoul 07332
South Korea
Tel: +82 2 2125 5021
Fax: +82 2 2125 5050
General Contact: 

Tel: +82 2 2125 5021

APAC Immediate Technical Support

Email: Support-APAC@west.com

Australia     1800 468 225

Hong Kong  800 901 603

Singapore    1800 468 2255

International  +61 2 8295 9000

Looking for additional product information?

Please View our Knowledge Base

 

 

Audio Conferencing

APAC Audio Conferencing Support

Tel: +61 2 8295 9000

 

Reservations & Customer Service

  Toll Free International Direct Dial
Australia 1800 468 225 +612 8295 9000
China 4006309039 (mobile)
8008700311 (landline)
+852 3018 6882
Hong Kong 800 901 603 +852 3018 6882
India 0008006105047 (Bharti Airtel)
0008006103244 (Others)
+612 8295 9000
Indonesia 001803 657 537 +65 6468 2255
Japan 0120 335 019 +81 3 6757 4891
Malaysia 1800 801 191 +65 6468 2255
New Zealand 0800 443 589 +612 8295 9000
Philippines   +63 2395 3341
Singapore 1800 468 2255 +65 6468 2255
South Korea 0808 080 896 +65 6468 2255
Taiwan 00801 651 529 +65 6468 2255
Thailand 001800 656 359 +65 6468 2255
All other countries +612 8295 9000 +612 8295 9000
Video Conferencing

APAC Video Conferencing Support

Tel: +61 280195035

Email: BlueJeansSupport-APAC@west.com

 

Video Conferencing Support by Country

If your country is not in this list, please contact the general APAC Video Conferencing Support listed above.

  Video Conferencing Support Blue Jeans Network
Australia 1800 068 451 1300128013
China - 4006828662
Hong Kong 800966668 800965806
 
Japan 012 030 2431 0120630555
Singapore 800 616 2294 8006162308
     

 

Virtual Events

APAC Virtual Events Support

DMS-APAC@west.com

 

Virtual Events Support by Country

If your country is not in this list, please contact the general APAC Virtual Events Support listed above

Australia +61 2 8019 5060 (local)
1800028781 (toll free)
Hong Kong 800905340
India 180030105190
New Zealand 800453413
Singapore +65 6577 4015

 

Web Conferencing

Support for InterCall Unified Meeting, Call Manager, MobileMeet, Live Meeting 2007, and Meeting Center (WebEx).

 

APAC Web Conferencing Support

Tel: +61 2 8295 9015

Email: WebSupport-APAC@west.com

 

Web Conferencing Support by Country

If your country is not in this list, please contact the general APAC Web Conferencing Support listed above.

 

Australia 1800 766 770
Hong Kong 800 964 180
India 1800 3010 3990
Japan 0120 300 532
Singapore 800 616 3051
South Korea 0808 080 501