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Mobile Unified Communications Via the Cloud - WBF

The remote workforce is growing, and they’re all using their own devices. As an IT manager or CIO, how do you keep all of these employees connected to the enterprise network while on the go?

If you’re anything like me, you’re always on the go. You have your main office, you have your satellite offices you go visit, you have your home office and there are times when you’re in between offices and your mobile device is your office. Those kinds of mobile scenarios are the key things that cloud unified communications or unified communications as a service enables.

Connecting Multiple Offices via the Cloud

Imaine a scenario where you have an office in Los Angeles and an office in New York. If your unified communication service is cloud based, you can have the extensions from your L.A. office re-homed to your New York when you’re in New York. This feature is called extension mobility. You can log in to your phone in L.A. and have all of your communications set up - all of your speed dials and configurations - the way you want it. Then, if you fly over to your New York office, you can go there, go to any empty hoteling kind of office with a Cisco IP phone, log into the Cisco IP phone, and that becomes your new extension. The extension has gone mobile along with you going mobile.

Use Temporary Offices with Cloud Unified Communications

If you have a home office, you can take a Cisco IP phone there as well. Connect it up and have extension mobility into your home office. You can have extension mobility any place you go as long you’re connected to the network.

Use a Mobile Device as Your Office with Cloud UC

If you're like most people, you have your smart phone on you 24/7. You can use one of two major clients that West UC supports to create a mobile offic - Microsoft Link client or the Cisco Jabber client. Now you have the capability of taking the calls that were coming into your office phone and have those calls going into the mobile client on your smart phone. This is both the good and the bad thing of unified communications as a service, no matter where you are, any time of the day or any time of the night, you can get your office communication environment anywhere you need to be.