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Mobile Connect Support

Find all the answers to your support questions and needs.

Service FAQs

Mobile Connect FAQs

These general FAQs will help you as you prepare to make the shift to Mobile Connect.

Show How do I contact support?
Our Network and Voice Operations Centers (NOC/VOC) are staffed 24/7/365 by Cisco certified professionals. The team can be reached at 888.728.0950.
Show Which devices are Mobile Connect compatible with?
Mobile Connect is compatible with any iPhone running the iPhone OS4 operating system or later and Android-based phones running the Android 2.2 operating system or later.
Show How do I get Mobile Connect on my device?
Mobile Connect is available as a free download from the Apple App Store and Android Market, and must be activated by West UC Client Services.

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