West Unified Communications Services
Resources & Insights

Modern Web Design for IR Websites

With less concern over whether web technology can support the functional design requirements of your Investor Relations (IR) website, much more time and energy can be devoted to IR website design and user experience.

5 Common Complaints Hurting your Customer Experience

Although customers love self-service, common IVR complaints lead many customers to groan as soon as they hear a machine on the other line.

Relay Conference Captioning

Relay Conference Captioning (RCC) is available with our conferencing services giving your deaf and hard of hearing participants the opportunity to interact and collaborate during your meeting.

SEO for IR Websites

What can busy Investor Relations (IR) professionals do to make sure content on their IR websites is SEO-friendly without investing a lot of time and money?

Four Ways Retailers are Using the Cloud

Cloud services can be adopted in retail sites to handle a variety of communications functions. Here we look at four areas where retailers are implementing cloud communication services to improve daily processes.

How to Design Your IR Website

Learn to create a beautiful, user-friendly website to host your Investor Relations information with tips from our experts.

Want Customer Loyalty? Be Loyal to Your Customers

It’s much more profitable, practical, and, frankly, satisfying to spend time figuring out how to keep your current customers loyal. One of the easiest ways to do that is to meet them where they like to do business.

6 Benefits of Upgrading to Web Conferencing from Audio-only

Web conferencing is gaining popularity because of the myriad ways that it enhances the features and capabilities provided though audio-only conferencing. Here we discuss six benefits of upgrading to web conferencing from audio-only

UC & Retailers: Solving Top Retail Challenges in the Cloud [eBook]

A comprehensive cloud approach to business communications can help retailers overcome some of the major challenges the market is facing. New eBook provides real-world case studies and actionable insights.