Improve Customer Experience with Call Center Surveys
Customer feedback is essential when it comes to improving satisfaction. With the right contact center software, you should already have the tools at hand to help collect valuable customer insights via survey features.
7 Ways to Engage Millennials with Enterprise Video
Millennials now account for the largest generation in the U.S. workforce. Promoting a strong use of video across the enterprise is one surefire way to show millennials you're serious about their workplace needs.