Customer Experience Questions to Guide you through the Jungle of Customer Care
To optimise customer experience, businesses should continually evaluate the level of customer care they are providing. Organizations can use these questions as a guideline to assess their customer experience and adjust where necessary.
Heads Up: How Proactive Notifications can Help you Retain Customers and Maintain Loyalty
Notifications can save your customers time, hassle, and, in some cases, money. Whatever you can do to make a customer’s life easier through notifications will likely result in a customer who appreciates and has an affinity for your brand.
With less concern over whether web technology can support the functional design requirements of your Investor Relations (IR) website, much more time and energy can be devoted to IR website design and user experience.