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Gartner UCaaS Magic Quadrant: West Named a Leader 5 Years in a Row

West has been recognized in the Gartner 2016 Magic Quadrant for Unified Communications as a Service Worldwide for a 5th consecutive year.

The Gartner assessment, performed by the firm’s communication industry experts, evaluates providers based on completeness of vision and ability to execute. As one of 20 Unified Communications as a Service (UCaaS) providers included in the 2016 report, West is one of just four to be positioned within the Leader’s Quadrant.

We believe that our continued leadership in the industry comes down to three basic things: experience, expertise and service that, when combined, allow us to out-execute our competition in a rapidly evolving market.

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From Last Year: 4x Gartner UCaaS Magic Quadrant Leader

The Gartner assessment, performed by the firm’s communication industry experts, evaluates providers based on completeness of vision and ability to execute. As one of 20 Unified Communications as a Service (UCaaS) providers included in the 2015 report, West is one of just three to be positioned within the Leader’s Quadrant.

We believe that our continued leadership in the industry comes down to three basic things: experience, expertise and service that, when combined, allow us to out-execute our competition in a rapidly evolving market.

West UC Understands Enterprise Unified Communications Needs

With nearly 20 years of delivering unified communications solutions, including voice, data and video as cloud-based applications and services, West has an unrivaled understanding of the needs of today’s complex enterprise. Our teams work with clients to integrate advanced processes and hard-won insights, solving immediate problems and helping to shape clients’ use of technology and create the competitive advantage that springs from truly collaborative communications environments.

A link to the full Gartner Magic Quadrant report is on its way to your email.

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner. Magic Quadrant for Unified Communications as a Service, North America With Additional Regional Presence. Daniel O’Connell, Bern Elliot. August 23, 2016

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