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Cisco Jabber for Windows Overview

Cisco Jabber, provided by West Unified Communications Services, brings all of your communications needs together.

Cisco® Jabber™ is a unified communications application that enables you to be more productive from anywhere on any device.

Today’s global, distributed work environment has resulted in significant challenges for workers, making it harder to connect with the right people and significantly increasing the quantity and modes of communications.  Organizations of all sizes are striving to improve communications in order to retain customers, compete for new business, control costs, and grow their business globally.

Cisco Jabber for Windows streamlines communications and enhances productivity by unifying presence, instant messaging, video, voice, voice messaging, desktop sharing, and conferencing capabilities securely into one client on your desktop. Jabber for Windows delivers highly secure, clear, and reliable communications while it integrates with commonly used desktop applications.  Away from your desk?  It allows you to communicate and collaborate effectively from anywhere you

Reduce Communication Delays with Presence and Contact Information

Instantly see the availability of co-workers and colleagues within and outside your organization. You can immediately see who is offline, available, busy, on the phone, in a meeting, presenting, or in a do-not-disturb state. These capabilities help reduce communication delays and result in faster decision making and enhanced productivity.

Quickly Communicate with Borderless Enterprise-Class Instant Messaging

Instant messaging is an important communication option that lets you efficiently interact in today’s multitasking business environment.  The solution provides personal and group chat so you can quickly connect with your business colleagues. Chat history and server-based logging capabilities allow you to view the content of prior chats and to store messages for convenience, compliance, and regulatory purposes.

Instant messaging is integrated with other communication capabilities so you can simply move between chats, audio conversations, and web conferences. You can even share presence and send instant messages to people outside your organization that may not be using Cisco Jabber.

Bring Business-Class IP Telephony and Video to the Desktop

Jabber delivers business-quality voice and video to your desktop. Powered by the market-leading Cisco Unified Communications Manager call-control solution, Jabber is a soft phone with wideband and high-fidelity audio, standards-based high-definition video (720p), and desk phone control features.

These features mean that high-quality and high-availability voice and video telephony is available at all locations and to your desk phones, soft clients, and mobile devices. 

Accelerate Team Performance with Multiparty Conferencing and Collaboration

The Jabber application provides for smooth escalation to desktop sharing or Cisco’s market-leading collaboration solution, Cisco WebEx® conferencing. You can instantly share documents and expand chats and conversations to multiparty voice, video, and web conferencing.

Collaborate from Common Business Applications

You can access the capabilities of the Cisco Jabber application from common desktop applications such as Microsoft Office (Outlook, Word, Excel, PowerPoint, and SharePoint), including lighting up presence and click-to-communicate (instant message and audio and video calling) capabilities.


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