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West UC Blog

VoIP Bandwidth
Melissa Coen
Tue Apr 25, 2017
A typical question arises when seeking to implement a Voice-over-IP (VoIP) phone system across an enterprise: "How much bandwidth does VoIP use?" The question is naturally translated to "how much... more

Conferencing & Collaboration

Comparing Meeting Types

Comparing Meeting Loyalists, Meeting Fatigued, and Meeting Critics

Dennis Collins
Mon Mar 20, 2017
Whether you love meetings or hate them, our report on the state of meeting fatigue finds workplace meetings remain the most effective way to disseminate information, despite their impact on... more

Digital Media Services

Employee Training for Introverts

How to Make Employee Training Work for Introverts

Luis Ramirez
Tue Feb 7, 2017
Haven’t yet implemented training and development programs in your organization? If you’re looking to retain employees in the new year, you may want to start. According to our research, two out of... more

Network Services

MPLS rise of SD-WAN

MPLS Networks and the Rise of SD-WAN

Melissa Coen
Tue Apr 18, 2017
Over the past several years, Multi-protocol Label Switching (MPLS) networking has provided companies with a flexible, stable and high-performing way to connect offices. And the steady increase in... more

Managed Voice Services

VoIP Bandwidth

VoIP Bandwidth 101

Melissa Coen
Tue Apr 25, 2017
A typical question arises when seeking to implement a Voice-over-IP (VoIP) phone system across an enterprise: "How much bandwidth does VoIP use?" The question is naturally translated to "how much... more

Unified Communications

Software Bots

The Rise of Software Bots and Hosted Communications

Melissa Coen
Thu Apr 13, 2017
What are Software Bots?
A bot is software that automates tasks you might do on your own manually, such as adding an appointment to your calendar, making a dinner reservation, or for simulating... more