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Leadership Team

West Unified Communications Services management team plays an integral part in our growth, innovation and unwavering dedication to customer support. They have a variety of backgrounds, but one goal: to help our customers create better connections.
  • Rob Bellmar

    Executive Vice President, Business Operations

    Rob Bellmar is executive vice president of business operations for West’s Unified Communications Services. Rob became a member of the executive team in 2007, leading global operations and then moving into a role managing global network strategies and customer experience initiatives. In his current role, Rob is intimately involved in developing strategies to optimize partner relationships and deliver against client needs. He is a frequently sourced thought leader in the areas of employee productivity and millennial workforce development.

  • Morgan Whipp

    Executive Vice President, International Sales & Marketing

    As executive vice president of international sales & marketing, Morgan is responsible for leading West’s Unified Communications Services sales and marketing teams across Europe, the Middle East, Africa and the Asia Pacific regions. After joining the company in 1998 Morgan held various management positions and helped grow the EMEA business from less than $2M in 1998 to more than $330M in 2014. Focusing on defining successful strategies and leadership, Morgan relies on an exceptional distributed management team to drive the company’s international businesses to deliver growth, value and an exceptional customer experience.

  • Randy McGraw

    Senior Vice President, West Unified Communications and Collaboration

    Randy leads the company’s global UC, hosted telephony, and contact center technology teams. Under McGraw’s leadership, West’s collaboration, hosted communications and interactive business divisions come together to create robust communications platforms for enterprise-sized companies. A veteran of the business communications industry, McGraw has been with West’s Unified Communications Services and precursor, Smoothstone IP Communications, since 2004. He is a graduate of Western Kentucky University.

  • Joe Ingegneri

    Senior Vice President, International Operations

    Joe joined the company in 2001 as technical manager and was tasked with deploying infrastructure across the Asia Pacific region. Since then he has held a number of roles and is now responsible for operations across Europe, the Middle East, Africa and Asia Pacific regions, ensuring his teams deliver the best level of service, quality and customer experience with every interaction. Joe holds a bachelor’s degree in electrical engineering, majoring in telecommunications. He is a sage in the UC world and has over 25 years of experience working in multiple organizations and holding roles that have exposed him to service delivery, infrastructure, and hardware and software development.

  • Herb Pyles

    Senior Vice President, Global Service Delivery

    Herb helped pioneer some of West’s Unified Communications Services early technology including its first customer database and reservations system. Today, the former newspaper publisher oversees global customer services, quality assurance, video operations and sales support. Herb takes great pride in making the complex world of conferencing technology a simple, consistent and reliable experience for all of our customers. Herb is “all West, all the time” and continuously selects the paths for our business that put the customer first.

  • Jared Schensky

    Senior Vice President & General Counsel

    As senior vice president & general counsel, Jared is responsible for all legal matters associated with West’s Unified Communications Services and its conferencing businesses. Jared sees his job at West as working to find the right balance between minimizing risk and maximizing revenue – and doing whatever it takes to support the company’s sales and operations teams in growing the business.