Cisco’s highest recognition, West achieved the certification through four advanced specializations: unified communications, routing and switching, security and wireless LAN, among other criteria.
The Master Collaboration Specialization validates West’s level of expertise with collaboration solutions and a demonstrated ability to deliver Cisco-based voice and UC solutions.
By achieving the MSP Master certification, West has a proven ability to deliver Cisco-based Managed Services through a premium NOC investment and enhanced management practices.
Cisco Powered cloud services are the cloud standard, with validated architectures, rigorous certifications and third-party audits to connect you to the cloud with confidence.
The SSAE SOC2 certification, from a third party auditor, builds credibility in the marketplace and shows a willingness to adhere to a set of challenging security and performance standards.
As an organization that uses IT as a tool to facilitate business transformation and growth, West IT services are aligned and verified with ITIL’s best practices guidance for IT Service Management.
West engineers work directly with ShoreTel’s testing team to ensure adherence to industry standards and interoperability between our MaxxConnect SIP Trunking services and ShoreTel’s IP-PBX platforms.