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[Video] Why Media Monitoring Is Important (And How it Can Benefit Your Brand)
Ben Chodor
Tue Oct 15, 2019
Do you want long-term success? Do you want a company that delivers results? Well, it all starts with media monitoring.
No matter the size of your business, monitoring online and social media is... more

Cloud Contact Center

Omnichannel Success

Seven Steps to Omnichannel Success

Sandie Simms
Wed Jun 19, 2019
It’s pretty much impossible to avoid the hype around digital channels, chatbots and Artificial Intelligence (AI) if you are even remotely connected to the contact centre or CX industry today. ... more

Conferencing & Collaboration

Huddle Space Collaboration

What is a Huddle Space? (And Why Your Office Needs One)

Brian Trampler
Fri Jun 28, 2019
The uptick in mobile and remote work over the past several years has changed the footprint of today’s workplace. With fewer employees working 9 – 5 in the traditional office setting, the need for... more

Hosted Voice & Networks

VoiceMaxx Cloud Calling

Whiteboard Fridays: VoiceMaxx Cloud Calling - Enterprise-grade Hosted Voice for the Midmarket

Kevin McMahon
Fri May 17, 2019
In early 2018, Cisco announced the completion of its acquisition of BroadSoft, changing the dynamics of the UCaaS market and adjacent cloud-based contact center market. Following the acquisition,... more

Webinars & Enterprise Streaming

Power of HIMSS TV: Enterprise Television Marks the Future of Marketing

The Power of HIMSS TV: Enterprise Television Marks the Future of Marketing

Drew VanVooren
Tue Feb 12, 2019
For the second year in a row, HIMSS TV is back to bring the world’s largest health, information and technology conference to the laptop, TV and mobile phone screens of over 110,00 unique viewers... more

Unified Communications

Three things to consider when moving to the Cloud

Whiteboard Fridays: Three Things to Consider When Moving to the Cloud

Julie Kent-Ransom
Fri Jun 21, 2019


Making the decision to move your unified communications environment to the Cloud comes with considerable benefits. In this edition of Whiteboard Fridays, we’ve outlined three core areas to consider... more