With around 2.5 quintillion bytes of data being generated daily, and a major part of it being human impressions and emotions regarding products and brand names, the success or failure of a company... more
The author of this post is based in the U.K.
At West we understand that investing in a new technology system or adding a new communications channel is not in itself a CX strategy. So, we’ve produced... more
For years, companies relied on an in-room or remote audio conferencing system to gather employees for important meetings. A high quality audio connection remains arguably the most vital component to... more
West recently announced the launch of a brand new hosted voice solution! VoiceMaxx Cloud Calling is a Cisco BroadCloud hosted solution with enterprise-grade calling features, designed for small to... more
For the second year in a row, HIMSS TV is back to bring the world’s largest health, information and technology conference to the laptop, TV and mobile phone screens of over 110,00 unique viewers... more
No matter the product, every manufacturer looks for new ways to improve quality while lowering costs. And the best way to do that is by following well-established best practices in manufacturing... more